Privacy Policy

Introduction

Emerald Tide Financial ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Financial information relevant to our services
• Communications you send to us (emails, contact form submissions)
• Information provided during consultations

How We Use Your Information

We use your information to:

• Provide and improve our financial services
• Respond to your inquiries and requests
• Send you information about our services (with your consent)
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized transactions

SMS Communications & Terms

By providing your phone number to Tax Free Pensions and/or Emerald Tide Financial, you consent to receive transactional SMS messages related to your inquiry, appointment reminders, and service updates.

• Message frequency varies — You may receive SMS messages related to your inquiry, scheduled consultations, and service-related updates. The number of messages depends on your interactions with us.
• Message and data rates may apply — Standard messaging rates from your wireless carrier may apply to SMS messages sent and received.
• Reply STOP to opt out — You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us.
• Reply HELP for assistance — If you need help or have questions about our SMS communications, reply HELP to any message or contact us at neil@emeraldtidefinancial.com or call (575) 363-7253.

We do not share your phone number or SMS opt-in data with third parties for marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any goods or services from Emerald Tide Financial.

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business
• Financial institutions as necessary to provide our services
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain data uses
• Withdraw consent for marketing communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: